Training

  1.  Investing in training and development is essential for staying ahead in a competitive business landscape. Therefore, our bespoke solutions are designed to meet the unique requirements of each client, be it a small business or multinational corporation, or an individual seeking personal growth. Our niche training services programmes are led by a core team of exceptional professional associates – seasoned experts and industry professionals who deliver engaging and impactful learning experiences that drive tangible results. So, whether you’re looking to enhance technical proficiency, refine leadership capabilities, or foster a culture of innovation within your organization, our niche training services will take you forward to meet your future business goals.

Training Programs

Effective Communication

This program focuses on the essential components of effective communication that are required to navigate the challenging work environment of today. While acquiring Active Listening skills to properly utilizing the power of questions and deploying language as a tool for meaningful engagement, participants engage with a communication model that enables them to communicate clearly, confidently and more effectively, build better rapport and make lasting impressions.

Emotional Intelligence (EI)

This training program will help participants identify and improve their emotional intelligence skills, thus enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision-making and activate desired improvements in their immediate work situation and life in general. 

Time Management

Using self-discovery, hands-on activities and innovative concepts throughout this high-energy training, participants learn how to take charge of their time and better manage their work-life for increased efficiency. The program also places emphasis on the importance of planning and prioritizing, dealing with and controlling interruptions, setting boundaries and effectively managing performance and productivity related stress.

Facilitation Skills

During this dynamic and interactive program, participants learn:

  • To confidently design workshops that focus on participant engagement and adult learning principles to create engaging and impactful learning environments and achieve the intended learning outcomes. 
  • Interactive facilitation skills and techniques required for group discussions and hands-on activities including icebreakers, energizers, active participation, rapport and trust building. 
  • Verbal and non-verbal communication skills to foster an inclusive atmosphere. 
  • Strategies for handling diverse participant profiles, challenging situations and unforeseen disruptions while maintaining a positive training environment.
  • Open dialogue, active listening, and constructive feedback techniques.
  • Effective evaluation methods.

Leadership Skills

This activity-based training program prepares the participant for key positions in the organisational structure. It enhances leadership qualities through an exploration of the critical factors that define leadership – confidence, courage, commitment, clarity of objectives, goal-setting and decision-making, while motivating and supporting a team to bring out the best in themselves and others, thereby improving performance, productivity and the overall work environment.

People Management

This program offers core management fundamentals for new Line Managers and Supervisors to drive results. Key concepts, tools and methodologies – from setting clear objectives to monitoring performance, motivating the team and more – are taught with a fun, practice-based activity incorporated into each module to help apply the concepts learned in an interactive manner.

On-Boarding / Induction

Effective employee on-boarding programmes go way beyond disseminating information about organizational systems and appropriate conduct. Our customised On-boarding Training includes essential modules such as Speed-to-Productivity, Cultural Adaptation, Alignment and Retention that integrate expectations with company values to create stable, long-term employee-organisation relationships that support your work culture. 

Preventing Workplace Harassment

A Preventing Workplace Sexual Harassment training course for employees is necessary in order to identify and recognise the different forms of harassment that occur in day-to-day situations, build safety, understand legal implications and learn how to be an up-stander when misconduct arises in the workplace.

Anti Bias Sensitisation

An impactful, creative introduction to understanding gender and cultural bias at the workplace – building the foundations of company-wide processes and standards for a more inclusive workplace by acknowledging the importance of including different perspectives and diverse voices in corporate culture and their contribution to organisational growth, innovation and success.

The Sales Process

This bestseller program is spread over two days. It incorporates interactive learning through role plays and real-world scenarios that strengthen conceptual knowledge by experiencing and responding to practical situations – customer behaviour, marketplace conditions and real-time decision making. It is a comprehensive program that is a must-have, must-do for every dynamic sales organization – as a part of an induction or even a refresher, since it covers all aspects right from Prospecting to Servicing a client.

Consultative Selling

This training program teaches a customer-focused approach for planning and executing sales calls. Your team learns to engage with customers through needs-based dialogues that help build trust and credibility, enable better problem solving and foster customer openness. Participants also learn to unpack any critical information that is required to position a compelling solution and clearly differentiate your team.

Power-packed Presentations

The desired outcome of this model is exceptional live delivery. To achieve this, the program offers a guiding framework that is made up of simple but innovative concepts that aid in the design and delivery of a high-impact presentation – from structure setting and design development to contextual research, writing and creating slides and visuals, as well as confidently articulating thoughts and ideas. 

Overcoming Objections

How well you handle objections will make (or break) a career in sales. This critical aspect is considered to be the single-most important selling skill since it is applicable for all stages of the sales cycle. In this module, participants will learn how to manage and overcome any potential objection that may arise during the cycle. The theoretical concepts learned will be reinforced by practicing the handling of objections that are common to every business and defining a recommended solution for overcoming objections that is specific to your business.

Strategic Stakeholder Management

This specialised programme is essential for professionals seeking to strengthen their ability to build meaningful relationships, influence key stakeholders, and drive positive outcomes for their organizations in today’s complex, interconnected business world. 

  • Stakeholder Identification and Analysis 
  • Effective Communication Strategies
  • Customized engagement strategies
  • Building Collaborative Relationships
  • Strategic Alignment
  • Measuring Stakeholder Impact
  • Risk Mitigation
  • Conflict Resolution

Conflict Resolution

This immersive workshop will empower participants with the knowledge and skills that are essential for building a collaborative, growth-oriented organisational culture.

  • Understanding Conflict Dynamics
  • Strategic Conflict Mapping
  • Emotional Intelligence in Conflict
  • Communication and Negotiation Strategies
  • Crisis Intervention
  • Cultural Sensitivity
  • Strategic Decision-Making
  • Conflict Prevention Strategies