How We Do It
Our Consultation Process
Analyze
Acquiring a detailed understanding of your current situation through site visits, interviews, consultations and assessments.
Bridge
Filling information gaps by acquiring an in-depth understanding of your needs and business goals.
Create
A bespoke set of learning interventions that meet your individual requirements.
Deliver
Subject-matter experts, learning specialists, coaches and trainers who deliver unique solutions.
Evaluate
Impact is at the heart of our training so we regularly evaluate people and the business.
Making Learning Stick
We know that the best learning makes tangible improvements to individuals and organizations. That’s why, from the design of our courses to the choice of trainers and the support afterwards, we constantly focus on delivering results. In a nutshell, everything we do is about helping you make measurable improvements at work.
How We Measure Results
We follow Donald Kirkpatrick’s evaluation model to evaluate training. A robust approach towards evaluation ensures we maximize the benefit of every participant who attends a course with us.
Level 1:
Reaction
To what degree participants react favourably to the learning event.
Level 2:
Learning
To what degree participants acquire the intended knowledge, skills and attitudes based on their participation in the learning event.
Level 3:
Behaviour
To what degree participants apply what they learned during training when they are back on the job
Level 4:
Results
To what degree targeted outcomes occur, as a result of learning event(s) and subsequent reinforcements.
Our Evaluation Process
All of our learning solutions are focused on maximizing the engagement and development of the learner. The design and quality of the interventions are paramount; everything we do focuses on driving a positive behavioral change.
Needs Analysis
Pre-course questionnaire given to participants before the course to record areas of need and level of expertise
Learn The Content
Attend the workshop or a blended learning solution
Evaluate Learning
Post-course questionnaire is given to participants at the end of the program to evaluate the learning.
Develop Action Plans
Apply learning to projects at work, business challenges or personal development goals.
Review Progress
Approximately 8-10 weeks after the program, follow up meetings to review progress and assess impact of learning and action plans.